Wrong parking often becomes a big inconvenience that disrupts daily lives, causing unnecessary waste of valuable time. Just imagine if someone parks a car blocking your way? How would you feel at that moment? That’s why, to maintain the livelihood of citizens, Dubai has some laws for vehicle parking.
The Dubai police and the Road and Transport Authority work together to make sure every car owner follows the parking rules. If you break any rule, you’ll be charged with fines and even penalties on your driving license. Hence, in this blog, you can learn how to send a wrong parking complaint in Dubai.
What is Wrong Parking?
In simple words, wrong parking is a situation where a vehicle is parked in such a way that causes obstruction to other vehicles or creates a safety risk. Wrong parking in Dubai includes violations like;
- parking on pedestrian crossings,
- double parking or blocking others’ parking spots
- unauthorised occupying spaces for the disabled, and
- Leaving the car in emergency lanes without an actual emergency.
How to Send a Wrong Parking Complaint in Dubai
RTA and the Dubai police collaboratively take the complaints regarding wrong parking. You can follow the methods below to send your complaint. Make sure to follow them properly.
1. Dubai Police Mobile App
- First of all, make sure the app is installed on your phone (available on iOS and Android).
- Open the app and select ‘Vehicle Obstruction’ or ‘Wrong Parking.’
- Provide all the details such as location, vehicle details, and a photo of the incident
- Once the complaint is successfully submitted, Dubai police will handle it, and you’ll get regular updates about the report.
2. Calling Dubai Police (901)
If you’re not comfortable with the mobile app, you can call Dubai police at the 901 toll-free helpline number. It will be an easy option during an emergency. All you have to do is provide the details like the parking location, nature of the parking, and others. Within an hour, the police officers may come to assess the situation.
3. RTA “My Vehicle” Service
Apart from the Dubai police app and the helpline phone number, you can use another alternative option. Through the RTA official website, you can lodge a complaint about wrong parking. However, make sure you follow the instructions mentioned in the ‘My Vehicle’ section.
Fines and Penalties for Wrong Parking
Since wrong parking in Dubai is a violation of the law, the person must pay fines. Here are the fines for different types of wrong parking violations.
- Blocking roads or obstructing other vehicles: AED 500
- Double parking or blocking others’ parking spots: AED 300
- Occupying spaces for the disabled without authorisation: AED 1,000 + black points on driving license
- Parking on pedestrian crossings or in the emergency lanes without an actual emergency: AED 500 or higher, depending on the violation.
Important Things to Know While Filing Your Complaint
Remember, knowing the process to send a wrong parking complaint makes you a responsible citizen, making public spaces remain accessible and safe for all road users. By following the above steps, you can easily send a complaint.
Now let’s look at some important things regarding the complaint.
- Keep records. Make sure you take photographs of the vehicle’s number plate. This will serve as evidence to help the police identify the vehicle.
- Accurate location: You need to provide details of the exact location where the wrong parking happened.
- Follow the instructions. The Dubai police give you options to track and follow up on the complaint through their mobile app and customer service numbers.
FAQs
What is double parking in Dubai?
Double parking refers to the incident when a vehicle is parked alongside an already parked car. It blocks the parked car from moving. This kind of parking often creates trouble for other drivers.
What is a black point on a driving license?
Black points on a Dubai driving license are given for traffic violations. Each time you commit a road violation, a certain number of points gets added to your license. A driving license in Dubai has a maximum of 24 black points limit. If you reach this limit, your license can be taken away for 3 months to a year.
What happens if I don’t pay fines in Dubai?
If you ignore your fines for too long, you may end up facing legal issues. The authorities can take you to court, leading to further complications. As a result, you’ll have to pay court fees and possibly even more fines. Besides, you might face criminal charges for financial neglect.